Set efficient interfaces for smooth operations

KPI and accountability design

Having a nimble strategy is meaningless without an organization that can perform it. We will build the accountability required for Agile through interconnected KPIs across the org, cementing them through incentives and governance. We’ll help with talent too, designing the recruiting you need to evolve your org to attract “intrapreneurs”.

What Gaussian clients see

Our approach is fast and high impact, and our clients expect nothing less.

Significantly increased role clarity, transparency, metric accountability, and employee satisfaction

Identification of organizational gaps and duplications

Timing: 1-2 months

Engagement phases

Our work is highly accountable. While we work closely with clients to determine collaboratively what the specific needs and deliverables are, typial engagements in the past has included the following:

Assessment
  • Review of existing org structure, interviews, pain points, bottlenecks, leadership suggestions, market best practices
KPI realignment
  • “Cascading” KPIs that logically flow from board/CEO to lower levels, driven by conversations, responsibility assessment, activity-based-costing analysis and spans-and-layers benchmarks
  • Responsibility refresh in accordance with realigned org, if necessary
Governance, accountability, and pulse check processes
  • Building of RAPIDs for decision making processes
  • Institution of appropriate meeting cadences for accountability (especially for matrixed orgs)
  • Scorecard-based “management reviews”, rooted in KPIs
  • Institution of team pulse checks
case study snippet

Health Co

  • Instituted profit-oriented KPIs for leaders and staff
  • Instituted monthly Management Review cadence
  • Tied KPIs to recruiting plan and performance management
  • Left leaders with playbook on modifying and recursively rolling out KPI measurement to deeper levels in organization

Cascading KPI workshop template used for KPI design and top-level org structuring
Build, solve, innovate

Let's talk.

Let's get to the bottom of your strategy and tech challenges. One of our partners in your industry will talk to you, and see if we can help you tackle them—ideally, without even having to engage us. We are thrilled to meet smart, fast-paced leaders and can't wait for the outcomes we'll achieve together.

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