Set your strategy into a logical and transparent structure: from customer needs to roadmap, from OKRs to experiments. Easily track and communicate up and down your org about why you’re building what you’re building.
Make transparent, data-driven decisions.
Product organizations are highly connected to overall company strategy, and we all know that while our customers change slowly, our business goals do not. Sapium Strategy allows you to integrate shorter-term business goals and OKRs into the prioritization of your feature ideas.
It’s easy to throw together a roadmap, but hard to feel confident in it. At the heart of Sapium Strategy is the Customer Knowledge Center, which anchors your product priorities and features directly in customer pain points and realities. So you avoid “recency bias” and tunnel vision in your feedback and OKRs, and build a defensible roadmap.
Imagine if every product strategy deck you ever wrote or read at your company was boiled into one comprehensive yet navigable matrix. That would be your Customer Knowledge Center. Fueled by your customer interviews and signals, this portal is your shareable digest of customer understanding. And unlike your 100-slide strategy deck, the Knowledge Center is not relegated to the depths of Google Drive after 2 weeks.
Want to learn more? Check out our Product Loop.
Products are complicated, and often we lose track of the rationale for our features, even during or after building them. Sapium Strategy traceably maps customers, via their needs and pains, to product priorities and ultimately features, so at any point, a feature can be traced back to your Customer Knowledge Center—and the pain points that it is solving.
Cut down the tedious work of managing and reviewing customer interviews, with fast-tagging and automatic, digestible, actionable summaries. Interviews are mapped to Customer Knowledge—no more worrying about losing or forgetting feedback. And it’s not limited to interviews—any other signals from the market or notes from your team can be automatically funneled into Sapium Strategy via our integrations, e.g. with Zapier.
One of the biggest executional burdens on product managers and leaders is communication. Sapium Strategy is a simple, shareable “source-of-truth” for customer strategy. With the Customer Knowledge Center, you can share and align on insights and priorities at the root-level of product strategy—the customer—as well as on features. Easily communicate within your team and to other departments like operations and marketing.
Sapium Strategy is the perfect companion to a Gaussian Consulting project to accelerate strategic and technological endeavors profitably. Learn more about how Gaussian Consulting can help tackle challenges and opportunities faced by your business.
Absolutely a tool we use. I can share the tagging framework, and it's in a manageable but malleable enough format that someone could pull from it & build upon it, and just add docs, instead of creating their own framework.
Sapium is really helping inform the themes and insights from our customer interviews and data.
Sapium helped derive and codify the features that would address the requirements, especially with the many-to-many mappings. When I present with it in a design review, everyone loves it!
We've finally solved the problem of where to store all our customer feedback and insights!